ENGINEERING
AI-powered help desk for engineering escalation support
Are your engineering teams struggling with slow incident response times, outdated product documentation, or the complexities of onboarding new engineers? Knode is here to streamline these processes and make their lives easier.
Our AI knowledge system allows you to create dedicated knowledge bots and automate the repetitive tasks that consume a significant portion of working hours by connecting to your company’s knowledge stores. Whether it’s speeding up incident response on services, ensuring product documentation is always up-to-date, or simplifying the onboarding process for new engineers, Knode can handle it, right within Slack.
What you can do with Knode
Integrate and index your knowledge sources.
Create knowledge bots for your teams.
🛠️ Engineer Onboarding Bot
Take the burden off of new developer onboarding with a self-service bot for environment and team set up.
🏗️ Product Docs Bot
Help engineering teams quickly access detailed product information, documentation, and best practices to unblock their work.
Find answers to questions and create quality deliverables.
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Quickly reference post-incident documentation and provide searchable solutions to recurring issues.
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Facilitate new engineer onboarding with easy access to documentation and resources.
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Enable engineers to ask questions in natural language on top of existing documentation.
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Automate the dissemination of system status updates to keep the team informed in real-time.
Don't see your use case? Book a demo to talk to our team.